Returns & Exchanges
At Tandy Leather, we stand by the quality of our leather and tools; if you are not completely satisfied with your purchase, you may return unused items within 30 days for a full refund or exchange. Items must be in their original packaging and accompanied by a proof of purchase to ensure a smooth processing experience.
Return Process
- 1.Initiate Your Return
Log into your account to view your recent orders and select the items you wish to return to generate a return authorization number.
- 2.Pack Your Items
Securely place the unused items in their original packaging, ensuring all tools, hardware, or leather hides are protected to prevent damage during transit.
- 3.Ship to Tandy
Affix the provided shipping label to your package and drop it off at your nearest authorized carrier location or bring it to any Tandy Leather retail store.
- 4.Receive Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.